Dr. Gonzalez Blog

The Value of eConsults: 4 Uses for Primary Care Providers
Telemedicine William Gonzalez, MD Telemedicine William Gonzalez, MD

The Value of eConsults: 4 Uses for Primary Care Providers

An eConsult is a form of asynchronous telehealth that enables primary care providers to consult with specialists remotely. The uses of eConsults in the primary care setting include provider telementoring, identifying whether the patient's needs can be met in the primary care setting, improving preparedness before a specialist visit, and/or increasing the ability to provide medical care aligned with the urgency of the patient's need.

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3 Benefits of Asynchronous Telehealth, and a Pitfall to Avoid.
Telemedicine William Gonzalez, MD Telemedicine William Gonzalez, MD

3 Benefits of Asynchronous Telehealth, and a Pitfall to Avoid.

Asynchronous telehealth can be beneficial for healthcare providers by increasing productivity, improving documentation, decreasing barriers to access and creating more inclusivity. However, if an asynchronous telehealth program is not properly managed, it can create a vicious cycle of reactive work and unproductivity for providers, and this must be considered when designing an asynchronous telehealth program.

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Ease-of-Use Factor in the Design of Telehealth Programs
Telemedicine, Adoption of Technology William Gonzalez, MD Telemedicine, Adoption of Technology William Gonzalez, MD

Ease-of-Use Factor in the Design of Telehealth Programs

Consumer satisfaction is the driving force for the planning and design of services. Useful and easy to use telehealth programs can can have a positive impact on the consumer’s adoption of these services. Asynchronous modalities, mHealth and eCommunications are convenient and effective strategies to facilitate end-user adoption.

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